Privacy Policy

Last Updated: February 12, 2026

1. Business Identity & Disclaimer

Vasantham Service ("we", "us", "our") is an independent third-party home appliance repair service provider based in Salem, Tamil Nadu, India. We are not authorized by, affiliated with, endorsed by, or connected to any appliance manufacturer or brand including but not limited to LG, Samsung, Whirlpool, IFB, Voltas, Carrier, Daikin, Sony, Panasonic, Godrej, Haier, Bosch, Siemens, or any other brand mentioned on this website.

All brand names, logos, and trademarks mentioned on this website are the property of their respective owners and are used solely for the purpose of identifying the types of appliances we service. The use of brand names does not imply any affiliation, endorsement, or partnership.

2. Information We Collect

When you use our booking forms or contact us, we may collect the following information:

• Name – to address you during communication
• Phone Number – to schedule and confirm your service appointment
• Email Address (if provided) – for service-related correspondence
• Appliance Details – type, brand, and problem description to assign the right technician
• Location/Area – to determine serviceability and dispatch a technician
• Preferred Date/Time – to schedule your appointment

3. How We Use Your Information

We use the collected information strictly for the following purposes:

• To schedule and confirm your service appointment
• To contact you regarding your service request
• To dispatch a qualified technician to your location
• To provide post-service follow-up and warranty support
• To improve our services based on customer feedback

We do not sell, rent, or share your personal information with any third parties for marketing purposes.

4. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

5. Cookies & Analytics

Our website uses Google Analytics to understand visitor behavior and improve our services. Google Analytics may collect anonymous data such as pages visited, time spent on site, and device information. This data does not personally identify you. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

6. Third-Party Links

Our website may contain links to third-party websites/apps (e.g., WhatsApp, Google Maps). Please check their respective privacy policies for more information.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Withdraw consent for us to contact you

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• 📍 Vasantham Service, SRINAGAR, PALLAKKADU, SALEM, TAMIL NADU - 636008
• 📞 +91 98654 26880
• 📧 info@vasanthamservice.in

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.